Hong Kong Bank Regulator Updates GenAI Guidelines News ad

Hong Kong Bank Regulator Updates GenAI Guidelines News ad

To avoid bias in customer-facing banking applications, the Hong Kong Monetary Authority (HKMA) issued new generative artificial intelligence (GenAI) guidelines as more banks adopt such technologies. In a mid-August notice, the territory’s de facto central bank said financial institution boards and senior management should “remain accountable for all the GenAI-driven decisions and processes.” Banks seeking … Read more

New White House Guidelines Take Aim Customer Service Hassles News ad

New White House Guidelines Take Aim Customer Service Hassles News ad

The Biden administration is taking sweeping actions to combat what it calls “corporate tricks and scams” that waste people’s time and money. The White House announced Monday the roll out of its new “Time Is Money” initiative, which is a collection of regulatory rules across several federal agencies as well as a host of new … Read more