House 
Media Expert Perspectives
Kapital Bank CEO Farid Huseynov spoke about the bank’s leadership in the field of digital transformation, innovation and sustainable development. From artificial intelligence solutions to the development of the global financial ecosystem, Huseynov shared his thoughts on Kapital Bank’s customer-centric strategies and its commitment to environmental and social responsibility.
During Sibos 2024, Kapital Bank CEO Farid Huseynov shared his thoughts with Transaction Banking editor Gilly Wright on the bank’s journey to become a leader in digital transformation and innovation. Kapital Bank’s focus on customer centricity is driving the adoption of technologies such as artificial intelligence and big data analytics to predict customer needs, personalize services and improve user experience. An example of this is Birbank’s flagship mobile app, which serves over 3 million monthly users and is constantly being improved based on customer feedback.
Huseynov also emphasized Kapital Bank’s role in developing a broader financial ecosystem that integrates banking with non-banking solutions. The bank actively supports start-ups and partners with universities to foster innovation both externally and internally through initiatives such as the Kickbox Project.
The conversation also highlighted Kapital Bank’s commitment to sustainability through its ESG strategy, which includes reducing paper use, planting trees and supporting community CSR efforts through the Red Hearts Foundation. As a major sponsor of international innovation summits, Kapital Bank combines technology leadership with a focus on social impact.
Huseynov’s remarks at SIBOS 2024 highlighted how Kapital Bank is shaping the future of banking while responding to evolving customer needs and global challenges.
